Transfer Existing Services

In order to transfer services, you will need to complete a Request Form (Click Here) and fax it, along with a copy of your driver's license (residential accounts), to (972) 721-3733; mail to Customer Service; or, call Customer Service at (972) 721-2411.

Please note that this request will not be processed if your current account has a past due balance. In addition, a deposit may be required prior to transferring services to your new location.